FAQ

1. How long does shipping take to the USA?
We process orders within 1-3 business days. Once shipped, delivery times vary:

• Standard Shipping: 5-10 business days

• Expedited Shipping (Available at checkout): 2-5 business days
  You will receive a tracking number via email once your order ships. Delivery times are estimates.

2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight. We offer free standard shipping on orders over [e.g., $50] within the contiguous USA.

3. Do you ship to Alaska, Hawaii, or internationally?
We currently only ship to addresses within the contiguous 48 United States.

4. What are Snap-on Hairpieces?
Snap-on hairpieces are instant, clip-in extensions designed for quick and easy application. They feature:

• Snap/clip mechanism: Small, secure clips that attach to your natural hair in seconds.

• Versatility: Perfect for adding volume, length, or highlights without commitment.

• Targeted placement: Can be placed at the crown, sides, or back for customized styling.
  Specific attachment methods, weight, and dimensions are detailed in each product description.

5. What are Elastic Band Full-Head Hair Extensions?
Elastic band full-head extensions are a complete hair solution designed for full coverage. They feature:

• Elastic comfort band: A soft, adjustable band that sits comfortably on your head, similar to a wig cap.

• Integrated hair: Hair is pre-attached to the band, ready to wear.

• Full coverage: Provides the look of a full head of hair, ideal for thinning areas or dramatic transformations.
  Size options (adjustable) and hair density are specified in each product listing.

6. How do I choose between Snap-on and Elastic Band styles?

7. How do I choose the right color?
We provide detailed color descriptions and photos. For the most accurate match:

• Check our color chart: Compare the shade numbers/names to your natural hair.

• Consider highlights/lowlights: Many styles include dimension for a natural look.

• Contact us: If you're unsure, email us photos of your hair in natural light, and we'll help you choose.

• Start with one: If you're new to extensions, try one piece first to confirm your match.

8. How do I care for my snap-on hairpieces and extensions?

• Washing: Gently wash in cool water with sulfate-free, extension-safe shampoo. Avoid rubbing or twisting.

• Conditioning: Apply conditioner to the mid-lengths and ends, avoiding the attachment points (clips/band).

• Drying: Gently blot with a towel. Lay flat to dry on a towel away from direct heat. Do not wear wet.

• Brushing: Use a loop brush or wide-tooth comb. Start at the ends and work your way up, holding the hair above the attachment point to avoid tension.

• Storage: Store in a cool, dry place, preferably in a silk bag or on a stand to prevent tangling.

9. Can I style these with heat?

• Human Hair: Yes, you can style with heat (curling iron, flat iron) just like your natural hair. Always use a heat protectant.

• Synthetic: Most synthetic extensions cannot be heat-styled unless specified as "heat-friendly." Check the product description for heat limitations.

• Elastic Band Caution: Be careful not to apply direct heat to the elastic band itself.

10. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.